Leading provider of spa management solutions to streamline guest services at resorts
Designed by experts in the Spa industry, we have everything you expect in a full-featured spa management system. As a component of the Active Network, Resorts product suite, our spa management system connects spa with golf, dining and other activities, enabling a consolidated guest itinerary across multiple properties and revenue centers. Combine this with revenue management features and Internet distribution and you have a system like no other in the industry.
Features
Full-featured Scheduling & Reservations
- Assign spa technicians and locations to individual services
- Build dynamic pricing based on the season, day of the week, hour and client type
- Define prerequisites for services, booking conflict rules and booking sequences to fit your specific business rules
- Activities booking made simple with the ability to reserve an activity or service for a guest anywhere on your resort without having to transfer them to each individual outlet
- Easy to use wizard interface, including business rules and yield management features
- 100% integration with other modules including retail inventory, gift and loyalty cards, membership management and email marketing
Client & Employee Management
- Track member photos, preference information, POS messages, billing packages, summary and detailed account information for all of your spa patrons
- Merge duplicate client records into a single client
- Set up an employee record with different system privileges and schedules
Class & Rental Activities Management
- Assign instructors to locations and equipment to rooms to ensure that the correct resources are always available
- Manage class sizes by controlling the maximum availability and overbooking percentages
- Define class prerequisites, start and end times, room preparation and cleanup
- Track all of the equipment rentals to ensure that resources are always available
Online Reservations
- Expand your reach to potential customers by offering reservations to your spa online
- Utilize our third party distribution partners for greater visibility
- Incorporate business rules into your online distribution channel
POS & PMS Integration
- Real-time integration with major POS systems such as MICROS
- Complete audit-trail functionality
- Provide excellent guest service with single guest itinerary
- Integrate with other PMS systems using Hotel Technology Next Generation communications framework standard including OPERA
