Comprehensive activity management solutions to manage the full range of resort activity offerings, including services, rentals and classes. Designed by resort industry experts, this advanced activities module provides operators with a wealth of features to help understand clients and manage employees.

Features

Service Scheduling

• Easily manage resources such as instructors, rooms and equipment to ensure that your activity offerings meet your guest’s needs.
• Assign instructors and locations to individual services
• Coordinate customer records, handle commissions, tips, and payments to employees
• Handle waitlists, no-shows/cancellations, and add-on activities
• Build dynamic pricing based on the season, day of the week, hour and client type
• Define prerequisites for services, booking conflict rules and booking sequences to fit your specific business rules

Classes

• Book guests for a specific date, time and location
• Manage class sizes by controlling the maximum availability and overbooking percentages
• Define class prerequisites, start and end times, room preparation and cleanup and class sizes
• Handle both single-session and multiple-session classes

Rentals

• Track all equipment rentals, including time based rentals such as bikes, beach items, water sports, cars
• Build dynamic pricing by season, day of week, hour, client type
• Check-in items with hand-held data collector
• Supports drop off and pick up at multiple locations as well as reservation changes to times

Central Reservations

• Reserve an activity or service for a guest anywhere on your resort without having to transfer them to each individual outlet
• The easy to use wizard interface allows you to provide the best in customer service
• Reservation business logic prevents guests from booking overlapping itinerary
• Easily report on activity at all of your outlets with the central reporting system
• 100% integration with other modules including retail inventory, gift and loyalty cards, membership management and email marketing

On-Line Reservations

• Expand your reach to potential golfers by offering reservations online.
• Utilize our third party distribution partners for greater visibility
• Incorporate business rules into your online distribution channel

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POS & PMS Integration

• Real-time integration with major POS systems such as MICROS
• Complete audit-trail functionality
• Provide excellent guest service with single guest itinerary
• Integrate with other PMS systems using Hotel Technology Next Generation communications framework standard including OPERA

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